Effective date: 28 September 2026

Welcome to the Alphatex Chemicals website. These Terms and Conditions govern your access to and use of www.alphatexchemicals.com, including its pages, forms, product information and related services.

By using this website or submitting an enquiry, you agree to these Terms and Conditions. If you do not agree, please discontinue using the website.

1. About Alphatex Chemicals

Alphatex Chemicals supplies textile chemicals and process-support solutions for industrial and commercial customers.

Business address:
003 – Head Office, B-40, Near AGP Pharma, S.I.T.E., Karachi, Pakistan

Telephone: +92 300 828 2259

Email: [email protected]

Website: www.alphatexchemicals.com

2. Website Purpose

This website provides general information about Alphatex Chemicals, its product ranges, applications and services. It also allows potential customers to:

  • Request quotations
  • Submit product enquiries
  • Ask for technical assistance
  • Request available Technical Data Sheets or Safety Data Sheets
  • Discuss product trials and application requirements
  • Contact Alphatex Chemicals

Information submitted through the website does not automatically create a purchase agreement, distribution arrangement, agency relationship or other legally binding commercial contract.

3. Business and Industrial Use

Our products are intended for professional, commercial and industrial use by persons with appropriate technical knowledge.

Customers are responsible for:

  • Determining whether a product is suitable for their intended process
  • Conducting appropriate laboratory and production trials
  • Following the applicable Technical Data Sheet and Safety Data Sheet
  • Providing suitable handling, storage and workplace controls
  • Training employees who handle or use the products
  • Complying with applicable health, safety, environmental and industry requirements
  • Confirming compatibility with their machinery, formulations, fabrics and production conditions

Products must not be used for household, medical, pharmaceutical, food, cosmetic or other applications unless Alphatex Chemicals has expressly confirmed such use in writing.

4. Product Information

We make reasonable efforts to keep product descriptions and application information accurate. However, website information is general in nature and may not include every limitation, condition or technical consideration.

Product appearance, colour, viscosity, composition, packaging, specifications and availability may change where commercially or technically necessary.

Website content does not replace:

  • An approved product specification
  • A current Technical Data Sheet
  • A current Safety Data Sheet
  • Written application instructions
  • A controlled product trial
  • Advice from a qualified technical professional

Results may vary according to fabric construction, fibre content, water quality, machinery, processing sequence, formulation, dosage, temperature, pH, drying, curing and other production conditions.

No result, performance level, fastness level or commercial outcome is guaranteed unless it is expressly confirmed in a written agreement signed by Alphatex Chemicals.

5. Enquiries and Product Recommendations

When requesting a recommendation, customers should provide complete and accurate information about their:

  • Fabric or substrate
  • Fibre composition
  • Existing formulation
  • Machinery and process
  • Required finish or performance
  • Current production problem
  • Testing method and acceptance criteria
  • Relevant safety or regulatory requirements

Recommendations are based on the information supplied by the customer. Alphatex Chemicals will not be responsible for an unsuitable recommendation resulting from incomplete, inaccurate or misleading information.

A laboratory or controlled production trial should be completed before full-scale use.

6. Quotations and Order Acceptance

A website enquiry or quotation request does not constitute an accepted order.

An order becomes binding only when Alphatex Chemicals confirms it in writing or issues the relevant sales documentation.

Unless otherwise stated in the quotation:

  • Quotations are valid only for the stated period
  • Prices may be revised after the quotation expires
  • Products remain subject to availability
  • Quantities, packaging and delivery dates require confirmation
  • Taxes, transportation and other charges may be added where applicable
  • Any customer purchase-order terms apply only if accepted by Alphatex Chemicals in writing

If there is a conflict between these website terms and an accepted written quotation or supply agreement, the accepted written commercial document will control that transaction.

7. Prices, Taxes and Payment

Prices displayed or discussed through the website are not binding unless confirmed in an official quotation or invoice.

Customers must pay all applicable prices, taxes, transportation charges and other agreed costs according to the payment terms stated in the quotation or invoice.

Any credit facility is subject to separate approval and may be changed, suspended or withdrawn according to Alphatex Chemicals’ credit policies and the customer’s payment history.

Late or overdue payments may result in:

  • Suspension of further deliveries
  • Withdrawal of credit facilities
  • Recovery of reasonable collection costs
  • Other remedies available under the applicable agreement or law

8. Delivery

Delivery dates are estimates unless Alphatex Chemicals expressly accepts a fixed delivery commitment in writing.

Delivery may be affected by production availability, raw-material supply, transport conditions, strikes, utility interruptions, government action, import restrictions, natural events or other circumstances outside reasonable control.

The applicable quotation, invoice or delivery documentation will determine:

  • Delivery location
  • Transportation responsibility
  • Transfer of risk
  • Freight charges
  • Acceptance requirements
  • Any special handling conditions

Customers must provide safe and reasonable delivery access and inspect the shipment promptly after receipt.

9. Inspection, Shortages and Product Concerns

Customers should check all deliveries for:

  • Correct product
  • Correct quantity
  • Packaging condition
  • Visible leakage or damage
  • Batch information
  • Supporting documentation

Any shortage, damage, suspected defect or delivery discrepancy must be reported promptly and within any period stated in the applicable quotation, invoice or supply agreement.

The customer should retain the affected product, packaging, batch information, delivery documents and representative samples until the matter has been reviewed.

Products must not be returned without prior written authorization from Alphatex Chemicals. Approved returns may be subject to inspection, handling, transportation or restocking conditions.

10. Storage and Handling

Customers must store and handle products according to the applicable product documentation and reasonable industry practices.

The customer is responsible for preventing:

  • Contamination
  • Freezing or excessive heat exposure
  • Moisture entry
  • Unauthorized access
  • Mixing with incompatible materials
  • Use after the recommended storage period
  • Use from damaged, altered or unidentified packaging

Alphatex Chemicals may not accept responsibility for products that have been improperly transported, stored, handled, mixed or used.

11. Safety and Regulatory Responsibilities

Customers must review the applicable Safety Data Sheet before handling or using a product.

The customer is responsible for determining and implementing appropriate:

  • Personal protective equipment
  • Ventilation
  • Spill controls
  • Fire and emergency procedures
  • Storage controls
  • Waste-disposal practices
  • Employee training
  • Workplace labelling
  • Regulatory compliance measures

Product information on the website should not be interpreted as medical, environmental, legal or regulatory advice.

In an emergency, users should follow the Safety Data Sheet and contact the appropriate local emergency, medical or regulatory authority.

12. Intellectual Property

The Alphatex Chemicals name, logo, website design, product names, graphics, photographs, generated illustrations, written content and other website materials are owned by or licensed to Alphatex Chemicals unless otherwise stated.

You may view and download website information for legitimate internal business evaluation. You may not, without written permission:

  • Republish substantial website content
  • Copy or imitate the website design
  • Use our branding in a misleading manner
  • Alter technical documentation
  • Remove copyright or ownership notices
  • Present yourself as our agent, distributor or representative
  • Use website material for unlawful or deceptive purposes

13. Acceptable Website Use

You must not:

  • Attempt to obtain unauthorized access to the website or its systems
  • Introduce malware or harmful code
  • Interfere with website availability or security
  • Submit false, fraudulent or misleading enquiries
  • Collect website or user data without authorization
  • Use automated tools in a manner that disrupts the website
  • Impersonate another individual, company or representative
  • Use the website for unlawful purposes

We may restrict or block access where misuse or a security risk is suspected.

14. Third-Party Websites and Services

The website may contain links to mapping services, messaging platforms, social networks, analytics providers or other third-party services.

Alphatex Chemicals does not control those services and is not responsible for their availability, security, privacy practices, content or performance. Use of third-party services is subject to their own terms and policies.

15. Website Availability

We aim to keep the website available and accurate, but we do not guarantee uninterrupted access or error-free operation.

We may modify, suspend, restrict or discontinue any part of the website for maintenance, security, operational or commercial reasons.

16. Disclaimers

To the extent permitted by law, the website and its content are provided on an “as available” basis.

Alphatex Chemicals does not warrant that:

  • The website will always be available
  • Every page will be error-free or current
  • Website content will meet every user’s requirements
  • A product will be suitable for an application without testing
  • Information submitted electronically will always be delivered without interruption

Nothing in these Terms excludes a right or remedy that cannot lawfully be excluded.

17. Limitation of Liability

To the extent permitted by applicable law, Alphatex Chemicals will not be liable for indirect, incidental, special or consequential loss arising from website use, reliance on general website information or unauthorized use of a product.

This may include loss of profit, production, opportunity, data, business or reputation.

Any liability relating to a supplied product will be determined according to the applicable quotation, invoice, supply agreement and governing law.

Nothing in these Terms limits liability where such limitation is prohibited by law.

18. Indemnification

To the extent permitted by law, you agree to indemnify Alphatex Chemicals against reasonable claims, losses and expenses arising from:

  • Your unlawful misuse of the website
  • Your violation of these Terms
  • False information submitted by you
  • Unauthorized alteration or resale of product documentation
  • Product use contrary to supplied instructions
  • Your infringement of another party’s rights

19. Confidential Information

Information submitted through an ordinary website form or email should not automatically be treated as confidential.

If confidential technical or commercial information needs to be exchanged, the parties should first enter into an appropriate confidentiality arrangement.

20. Privacy

Personal and business information submitted through the website will be handled according to our Privacy Policy.

21. Force Majeure

Alphatex Chemicals will not be responsible for delay or failure caused by events beyond its reasonable control, including natural disasters, fire, flood, epidemic, war, civil disturbance, government action, transport disruption, utility failure, labour disputes, shortages or supplier interruption.

22. Changes to These Terms

We may update these Terms and Conditions from time to time. The revised version will be published on this page with a new effective date.

Continued use of the website after an update constitutes acceptance of the revised Terms.

23. Governing Law and Jurisdiction

These Terms are governed by the applicable laws of Pakistan.

Subject to any agreed dispute-resolution provision in a separate commercial contract, disputes concerning this website will be subject to the jurisdiction of the competent courts in Karachi, Pakistan.

24. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply.

25. Contact Us

Questions about these Terms and Conditions may be sent to:

Alphatex Chemicals
003 – Head Office, B-40, Near AGP Pharma
S.I.T.E., Karachi, Pakistan

Telephone: +92 300 828 2259

Email: [email protected]

Website: www.alphatexchemicals.com